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# Customers Bancorp CEO Says Rival 24-7 Payment Rails Have Caused 'No Material Change' In Crypto Deposits
- URL: https://www.bullished.co/customers-bancorp-ceo-says-rival-24-7-payment-rails-have-caused-no-material-change-in-cd994968/
- Published: 2026-10-23T14:06:10.000Z
- Updated: 2026-10-23T14:06:10.000Z
- Description: Digital-asset deposits on its cubiX platform stand at about $3.1 billion, CEO Sam Sidhu told analysts on the third-quarter call.
- Author: Matteo Parrino
- Tags: Earnings, CUBI, Industry: Financials

[Customers Bancorp](https://www.bullished.co/tag/cubi/), a bank holding company that lends to businesses and serves fintech clients, says competing 24-7 payment networks have not pulled activity off its cubiX platform, CEO Sam Sidhu told analysts on the company's [third-quarter earnings call](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000100/q326pressrelease.htm?ref=bullished.co). Digital-asset deposits on cubiX are about $3.1 billion, he said.

## A question about zero-cost deposits

An analyst from D.A. Davidson noted that one of the largest crypto exchanges now has direct payment access and a settlement deal with another bank, and that some of the biggest banks have launched 24-7 settlement too. The analyst asked whether clients are moving balances to those rails and whether zero-cost deposits might eventually have to pay interest.

Sidhu said there is "really no material change in our customer activity as a result of perceived" competition. He pointed to a large network effect and barrier to entry, and said banks, custodians and investors were active on the network even before newer banking charters became available.

## Under 70% digital assets

Sidhu said cubiX balances have shifted from 100% cash to 100% digital assets, then 80%, and now under 70% digital assets, which he credited to diversification across customers. Balances outside digital assets are about $1.4 billion, he said, against the $1.5 billion year-end goal he cited last quarter.

A title-company team contributed roughly $150 million on a spot basis, he said. Asked about interest costs, he said the deposits are predominantly non-interest bearing, with a very small portion, tens of millions, carrying a little expense. When an analyst from Stephens suggested 90-something percent were non-interest bearing, Sidhu answered "99, maybe."

He also said cubiX accounts grew 19% in the quarter, and real estate and mortgage finance now make up more than 30% of cubiX deposit balances.

## Regulator lifts its order

Pennsylvania's Department of Banking and Securities has lifted its order, which Sidhu called a good recognition. He said it does not change day-to-day operations, and that agreements with the Federal Reserve are essentially the same. He added: "I can confidently say that risk management is now becoming a real strength for us."

The bank, which has [$22.6 billion in deposits](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000100/q326pressrelease.htm?ref=bullished.co), said total deposits rose 4% in the quarter and 11% from a year earlier. Loans rose to $18.5 billion, and the company raised its full-year loan growth guidance to 12% or higher.

Mark McCollum, the bank's chief financial officer, said 2027 expense guidance and other key metrics will come on the fourth-quarter call in January.

### Sources

- [Document](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000100/q326pressrelease.htm?ref=bullished.co) — sec.gov
- [Customers Bancorp: Q3 Earnings Snapshot](https://finance.yahoo.com/markets/stocks/articles/customers-bancorp-q3-earnings-snapshot-205717869.html?ref=bullished.co) — Associated Press
- [Customers Bancorp (CUBI) Tops Q3 Earnings and Revenue Estimates](https://finance.yahoo.com/markets/stocks/articles/customers-bancorp-cubi-tops-q3-225502198.html?.tsrc=rss&ref=bullished.co) — Yahoo Finance
- [Gear Up for Customers Bancorp (CUBI) Q3 Earnings: Wall Street Estimates for Key Metrics](https://finance.yahoo.com/markets/stocks/articles/gear-customers-bancorp-cubi-q3-184212359.html?.tsrc=rss&ref=bullished.co) — Yahoo Finance
- [Here's What Key Metrics Tell Us About Customers Bancorp (CUBI) Q3 Earnings](https://finance.yahoo.com/markets/stocks/articles/heres-key-metrics-tell-us-220002256.html?ref=bullished.co) — Yahoo Finance

### More on Customers Bancorp

- [Customers Bancorp CEO Says AI Gains Already Top Spending, Wants An 'AI Native Regional Bank'](https://www.bullished.co/customers-bancorp-ceo-says-ai-gains-already-top-spending-wants-an-ai-native-regional-bank-217f1cc9/)
- [Customers Bancorp Lifts Quarterly Profit To $2.25 A Share And Narrows Its Interest Income Outlook](https://www.bullished.co/customers-bancorp-lifts-quarterly-profit-to-2-25-a-share-and-narrows-its-interest-income-cddf685c/)
- [Wellington-Addressed Bay Pond Partners Reports 5.1% Passive Stake In Customers Bancorp](https://www.bullished.co/wellington-addressed-bay-pond-partners-reports-5-1-passive-stake-in-customers-bancorp-9d9a9490/)

[All Customers Bancorp (CUBI) coverage →](https://www.bullished.co/tag/cubi/)